Japan Does It Better 6: Japanese Airlines

All Nippon Air cocktailLet’s talk about flying to Japan.

The first time I flew to Japan, in 2008 for work, I flew American Airlines. It was fine. Economy class is uncomfortable on any flight, and it really wears on you after thirteen hours, but really, who can afford first class?

When Naoto and I flew to Japan in 2011, we flew Japan Airlines. Even though we still flew economy, it felt a little bit luxurious because the customer service was so good and because we each had our own little TVs for movie viewing. (I realize that personal screens are available on pretty much any flight theses days, but in 2011 it felt like a rare treat.)

On Japan Air, they serve a special drink, Sky Time. Sky Time is yuzu juice. Yuzu is a Japanese citrus fruit that looks kind of like a tiny grapefruit and it tastes citrus-y…maybe a cross between a lemon and a grapefruit with a little bit of orange? It’s hard to say exactly. But Sky Time is delicious. You can drink it as is or mix it with vodka. Yum. Yuzu juice can often be found at the Japanese grocery store, too, in case you want to try it without suffering through the cost and the backaches of a thirteen hour flight.

At the airport while checking in for our flight home, we were magically whisked out of line and over to a kiosk and upgraded to business class. Our seats were roomy, we were offered slippers and eye masks and treated like royalty. I credit Naoto’s good karma for the luck of the business class draw…(he has amazing parking karma, too!)

In September, we flew All Nippon Air. It was comparable to Japan Air in customer service. We didn’t have any swanky upgrade luck, but they did kindly move me to an aisle seat. And, on the flight home when the flight attendant learned that my screen didn’t work, she apologized no less than four dozen times, offered me every magazine on the plane and offered to move me to a seat with a working screen another dozen times. It felt really weird…especially since we never complained about it and then explained that I could just hijack Naoto’s screen because he would sleep anyway. Yet the apologies continued…awkwardly.

Oh, and speaking of apologies…we got a little bit off-schedule upon departure at O’Hare and though our pilot tried to make up the time in the air, we were still five minutes late upon our arrive in Japan. The pilot apologized profusely…for five minutes…it’s nice to know that some airlines value my time.

I was excited to learn that ANA also has their own signature drink, the Aromatic Kabosu. Kabosu is another citrus (it looks more like a lime but is kind of similar in taste to yuzu) and it is delicious with gin. My cocktail is pictured above with my mid-flight rice cracker snack…the mid-flight snacks are my favorites.

Kind flight attendants, respect of schedules and signature drinks…more reasons Japan Does It Better in flying!

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One thought on “Japan Does It Better 6: Japanese Airlines

  1. […] next spring, we decided to take the plunge and go in March. We scored a decent airfare (on ANA…love those Japanese carriers!) and made reservations at the same […]

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