USPS Consumer Advisory Council Meeting 7

USPS Letters Mingle Souls stampsOur April council meeting seemed like the most productive one yet. I admit I’ve been feeling a little bit down about the council the past couple of months, feeling like we were kind of just treading water and making little progress. This month, I felt the warm breeze of change, like we are finally starting to accomplish some of the things we set out to influence.

We started by hammering out the details for the two post office on wheels appearances (discussed at last month’s meeting). The mobile post office wouldn’t work for the Day in Our Village event because the sale of goods is prohibited there, but the postmaster is looking into hosting a table and handing out flyers, lapel pins, and coloring books. The Oak Park Farmers Market liaison is optimistic that the post office on wheels can be nearby the farmers market this summer and suggested July or August (for the ever popular “corn season”) as the best option. This one sounds like fun since there will (hopefully) be a special postmark. The post office will provide a press release to the local newspapers and distribute flyers to the Oak Park area residents to publicize the event.

We also talked about having a “Post Office Customer Appreciation Day”. At the beginning of our meeting the postmaster mentioned that the Oak Park Main Post Office is a registered landmark and it opened in 1935. I love celebrating milestones and anniversaries, so I suggested the PO hosts a customer appreciation day on the day the Oak Park Main opened. I was delighted when my idea was met with enthusiasm both from the council members and the post office team. We thought it would be fun to have tours of the building so that people could see what a gem we have in our community.

Then, to finish off last month’s passport discussion, the Oak Park Main Post Office will be hosting a passport fair on Saturday, May 16th from 9AM-2PM. There will be more clerks on hand to process passports and the fair will be heavily promoted in the local newspaper and postcards in area mailboxes. The postmaster is also looking into re-opening the window(s) by the door during peak hours for package pick-ups (and possibly passports) to alleviate some of the lines. This will be a fine balance of making sure that manpower is not wasted since that person would be slightly removed from the regular window business. It was also decided that Jackie (the regional manager for our area) and a council member will visit the post office on a Saturday to observe the happenings from the lobby to get an idea of issues and solutions.

Oh, and we decided to table all further discussion about snow until at least the end of the summer.

High five council members!

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4 thoughts on “USPS Consumer Advisory Council Meeting 7

  1. Naoto says:

    Great job!!! You are making a difference in the system !!!

  2. Cindy R. says:

    Wow, what a difference! Glad it’s starting to work out!

    • kimberly ah says:

      I am too! I think there are things that will sadly never get better but I hope the PO can earn the community’s support again. It’s hard when a few bad apples get all the attention!

  3. […] May meeting was a little bit disappointing. (I mentioned last time that I’ve been feeling a little bit of ups and downs with the council this year.) First, the […]

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